Terms & Conditions
1. General Information
This website, acquacoco.eu, is operated by ANNE GLOBAL BEAUTY & TREND EUROPE, SL, a company registered in Spain with CIF: B67261750.- Registered (Legal) Address: Calle Constitució, 2, 3º 5ª, 08960, Sant Just Desvern, Barcelona, Spain
- Business (Operational) Address: Carrer de València, 261, L'Eixample, 08007, Barcelona, Spain
- Email: info@acquacoco.eu
- Phone: +34 936 94 20 20
By accessing and using this website, you agree to be bound by these Terms & Conditions.
2. Purpose of the Website
The purpose of this website is to provide information about and facilitate the sale of professional hair care cosmetic products to customers within Europe.
3. Acceptance of Terms
By using this website, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction. You agree to use the website in accordance with these Terms & Conditions and all applicable laws and regulations.
4. User Obligations
Users agree to:
• Provide accurate and current information when creating an account or placing an order.
• Not use the website for unlawful purposes or in a way that could harm the reputation of ANNE GLOBAL BEAUTY & TREND EUROPE, SL.
• Respect the intellectual property rights of the company and third parties.
5. Product Information and Availability
We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that the information is error-free. Product availability is subject to change without notice.
6. Pricing and Payment
All prices are listed in Euros (€) and include applicable taxes. We accept the following payment methods:
• Credit or Debit Card (Visa, MasterCard)
• PayPal
Payment must be received in full before the order is processed and shipped.
7. Shipping and Delivery
Orders are shipped via Correos Express, DHL, UPS, FedEx, or other trusted courier services depending on the destination.
• Shipping Costs:
Shipping costs are calculated at checkout based on the destination country and order weight.
Free shipping is available for orders over 150€.
• Delivery Time:
Delivery within the European Union typically takes 3–6 business days.
Delivery times are estimates and may vary depending on order volume, availability, and courier logistics.
8. Returns and Refunds
Customers have the right to withdraw from the purchase within 14 calendar days of receipt, in accordance with EU law. To be eligible for a return:
• Products must be unused and in their original packaging.
• Cosmetic products that have been opened or used cannot be returned for hygiene reasons.
• Return shipping costs are the responsibility of the customer.
Upon receipt and inspection of the returned product, a full refund will be issued to the original payment method.
9. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of ANNE GLOBAL BEAUTY & TREND EUROPE, SL or its licensors and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.
10. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of this website or the products sold herein. Our liability is limited to the purchase price of the product in question.
11. Privacy Policy
We are committed to protecting your personal data. Please refer to our Privacy Policy for information on how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR).
12. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of Spain. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Barcelona, Spain.
13. Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us at:
• Email: info@acquacoco.eu
• Phone: +34 936 94 20 20
• Address: Calle Constitució, 2, 3º 5ª, 08960, Sant Just Desvern, Spain